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Load Planning Coordinator / Santa Ana, CA / Business / SAGS7109795

Santa Ana, CA
Why Work for Us?

Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
 
  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring
Position Summary

Under the supervision and guidance of a Transportation Manager, the Load Planning Coordinator is responsible for the delivery order life cycle and transportation load planning associated with products, including load creation, carrier assignment, tracking/tracing, customer delivery, and customer product returns and claims. The Load Planning Coordinator ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System (TMS and Warehouse Management System (WMS) to achieve sales targets and meet customer delivery expectations.

Role and Responsibilities

•       Proven experience communicating and working with multiple divisions (customer service, transportation, returns, etc.) to meet customer expectations.
•       Background and experience in key functions of the Supply Chain – including but not limited to Warehousing, Transportation, Reverse Logistics, Returns Management, and Customer Service.
•       Ability to create dynamic reporting for key measurable and performance tracking.
•       Ability to identify process improvements with attention to detail.
•       Various systems management (internal and external) to accomplish daily/weekly/monthly tasks.
•       Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.
•       Work directly with 3PLs to resolve customer complaints and issues.
•       Documenting and data collection for supporting departments/activities
•       Ability to make decisions based on cost and service drivers to better serve the organization.

Required Education/Experience 

•       Bachelor’s Degree preferred and 5+ years of experience in logistics and/or transportation.
•       Load Planning/Order Management experience is a plus.
•       Knowledge of Transportation Management Systems and Warehouse Management Systems.
•       Strong Excel proficiency and skills.
•       Excellent written and verbal communication skills.
•       Ability to work well in teams and work with remote teammates.
•       Works on problems of limited and routine scope where limited analysis of data requires identification of predetermined solutions.
•       Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
•       Typically has general knowledge of logistics operations related to employee’s specific area of work, and knowledge of overall logistics operations.
•       Is able to identify standard problems within the delivery cycle and makes a recommendation to provide a solution to achieve customer satisfaction.
•       Ability to work extended periods of time in an open office environment



BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
 

recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050

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