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Product Specialist / Ohio, USA / Business / SAGS7102721

Ohio, USA
Why Work for Us?

Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring


The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product

Job Summary/Overview: The Deployment Project Coordinator is to complete all day-to-day administrative tasks and activities associated with supporting the Project Management Team in the execution of deployment services. The successful candidate is eager to learn, self-motivated, organized, and able to multi-task in a fast paced environment. Working with a wide variety of individuals and personalities, being able to adapt to different communication styles is key.

1.      Key Responsibilities
•       Serve as day-to-day internal execution point of contact for transactional activities that support the execution of client & vendor purchase orders, electronic submission of quotes and change orders, electronic invoice processing, daily reporting and other timely administrative project activities.
•       Support the cross-check of sales orders with project requirements
•       Receive and route written purchase orders
•       Enter, monitor and follow-up on unclear order information and special requests, revising order as details are clarified and completed
•       Provide order acknowledgement documentation
•       Work with Project Accounting in resolving financial transactions including Purchase Orders, Changes Orders and Invoicing
•       Work with Product Marketing & Supply Chain to ensure hardware shipments align with services timelines
•       Provide shipping information and proof of delivery upon request
•       Verify hardware shipments are delivered
•       Create and dispatch work orders (job tickets) to our 3rd party vendor partners
•       Close completed projects by receiving and processing vendor completion files, including client acceptance forms, photos, etc.

Physical Requirements:

•       Prolonged periods of sitting at a desk and working on a computer
•       Must be able to lift up to 25 pounds at times
•       Ability to travel by air and by driving (infrequently)
•       Ability to perform all duties remotely within an established home office environment
•       This role will interact daily with internal teams and external contacts. Internal teams include Sales, Project Accounting, Contracts, Project Management, Product Marketing and Vendor Management.
•       This role will interact daily with outside clients, vendors and subcontractors involved in the delivery of products and services for LED and LFD projects and programs.
•       Coordinate with manager to manage and prioritize workload and daily schedule
•       Demonstrate a limited ability to adapt to varying client, project, technology, technician, and site needs
•       Understand and adhere to standard operating procedures
What are the critical challenges/risks associated with this position?  Please list at least the top 3.
•       This role will work within very tight schedules to identify and engage internal and external stakeholders to assist with time-sensitive execution activities.
•       This role will collaborate with many internal and external stakeholders and SME’s to quickly and effectively digest complex information and disseminate that information among all key stakeholders.

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.


BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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