Technical Writer / Mountain View, CA / Mobile / SAGS7101792
Mountain View, CA
Why Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoring
• Create and maintain technical documentation, including API documentation, onboarding and integration guides, introduction and feature overview packages, release notes, and FAQs, for both internal and external audiences. • Review, take ownership, clean up and enhance existing technical documentation for Wallet. • Collaborate with developers, product managers, and other stakeholders to gather information and understand technical concepts necessary to create and maintain these documents, ensure that documentation is accurate and up-to-date. • Create and maintain documentation templates and style guides. • Project management of various ongoing and backlog of documentation projects, so that all stakeholders have visibility on timelines. • Manage the documentation review process and incorporate feedback from internal and external stakeholders. • Create video tutorials, infographics, and other visual aids to supplement written documentation, if needed.
• 5+ years of experience working as a technical writer in a software development environment • Preference for candidates with experience with products in mobile apps and cloud-based services • Strong understanding of technical concepts and terminology, proven record of public facing technical documentation • Excellent writing and editing skills • Strong attention to detail • Knowledge of tools for content editing, versioning, web content publishing and offline (such as PDF) publishing • Bachelor's degree in Technical Writing, English, Computer Science or related field • Multi-lingual in English and Korean is desired but not mandatory • Ability to work effectively with partners in different cultures and geographies
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA