View all jobs

Technical Writer / Mountain View, CA / Mobile / SAGS7101792

Mountain View, CA
Why Work for Us?

Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring


•       Create and maintain technical documentation, including API documentation, onboarding and integration guides, introduction and feature overview packages, release notes, and FAQs, for both internal and external audiences.
•       Review, take ownership, clean up and enhance existing technical documentation for Wallet.
•       Collaborate with developers, product managers, and other stakeholders to gather information and understand technical concepts necessary to create and maintain these documents, ensure that documentation is accurate and up-to-date.
•       Create and maintain documentation templates and style guides.
•       Project management of various ongoing and backlog of documentation projects, so that all stakeholders have visibility on timelines.
•       Manage the documentation review process and incorporate feedback from internal and external stakeholders.
•       Create video tutorials, infographics, and other visual aids to supplement written documentation, if needed.


•       5+ years of experience working as a technical writer in a software development environment
•       Preference for candidates with experience with products in mobile apps and cloud-based services
•       Strong understanding of technical concepts and terminology, proven record of public facing technical documentation
•       Excellent writing and editing skills
•       Strong attention to detail
•       Knowledge of tools for content editing, versioning, web content publishing and offline (such as PDF) publishing
•       Bachelor's degree in Technical Writing, English, Computer Science or related field
•       Multi-lingual in English and Korean is desired but not mandatory
•       Ability to work effectively with partners in different cultures and geographies

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.


BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
Powered by