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recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
Technical Writer / Mountain View, CA / Mobile / SAGS7101792
Mountain View, CAWhy Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
Responsibilities:
• Create and maintain technical documentation, including API documentation, onboarding and integration guides, introduction and feature overview packages, release notes, and FAQs, for both internal and external audiences.
• Review, take ownership, clean up and enhance existing technical documentation for Wallet.
• Collaborate with developers, product managers, and other stakeholders to gather information and understand technical concepts necessary to create and maintain these documents, ensure that documentation is accurate and up-to-date.
• Create and maintain documentation templates and style guides.
• Project management of various ongoing and backlog of documentation projects, so that all stakeholders have visibility on timelines.
• Manage the documentation review process and incorporate feedback from internal and external stakeholders.
• Create video tutorials, infographics, and other visual aids to supplement written documentation, if needed.
Qualifications:
• 5+ years of experience working as a technical writer in a software development environment
• Preference for candidates with experience with products in mobile apps and cloud-based services
• Strong understanding of technical concepts and terminology, proven record of public facing technical documentation
• Excellent writing and editing skills
• Strong attention to detail
• Knowledge of tools for content editing, versioning, web content publishing and offline (such as PDF) publishing
• Bachelor's degree in Technical Writing, English, Computer Science or related field
• Multi-lingual in English and Korean is desired but not mandatory
• Ability to work effectively with partners in different cultures and geographies
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
- 401K with Employer Match
- Company Paid Dental, Vision, Life and Medical up to 100%
- Paid Sick Leave
- Chance for VISA sponsoring
Responsibilities:
• Create and maintain technical documentation, including API documentation, onboarding and integration guides, introduction and feature overview packages, release notes, and FAQs, for both internal and external audiences.
• Review, take ownership, clean up and enhance existing technical documentation for Wallet.
• Collaborate with developers, product managers, and other stakeholders to gather information and understand technical concepts necessary to create and maintain these documents, ensure that documentation is accurate and up-to-date.
• Create and maintain documentation templates and style guides.
• Project management of various ongoing and backlog of documentation projects, so that all stakeholders have visibility on timelines.
• Manage the documentation review process and incorporate feedback from internal and external stakeholders.
• Create video tutorials, infographics, and other visual aids to supplement written documentation, if needed.
Qualifications:
• 5+ years of experience working as a technical writer in a software development environment
• Preference for candidates with experience with products in mobile apps and cloud-based services
• Strong understanding of technical concepts and terminology, proven record of public facing technical documentation
• Excellent writing and editing skills
• Strong attention to detail
• Knowledge of tools for content editing, versioning, web content publishing and offline (such as PDF) publishing
• Bachelor's degree in Technical Writing, English, Computer Science or related field
• Multi-lingual in English and Korean is desired but not mandatory
• Ability to work effectively with partners in different cultures and geographies
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050