Established in 2006, continues to grow dramatically within the IT, telecommunications , Automotive and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
401K with Employer Match Company Paid Dental, Vision, Life and Medical up to 100% Paid Sick Leave Chance for VISA sponsoring
Job Function/Description
Find best solutions based on data for operational issues
Track and trace shipments(Air/Ocean/Rail/Truck) and update in Cello VMS(Visibility Management System)
Daily liaison with customer, carriers, internal staffs to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
Maintain essential documentation with up to date information to ensure shipment tracking and payment settlement etc
Monitor account issues and communicate/liaison with management to implement/drive solutions
Reporting as needed (Service failure report, claim/damage report, others)
Accuracy of data entry into Cello system as needed
Qualifications
Education: College BA preferred
1 years of experience with freight forwarding or shipping industry preferred but not required
Proficient in Outlook, Microsoft Office Excel/Power point/Word Skill
Highly organized with ability to manage multi-tasks while paying close attention to detail
Excellent analytical and problem solving skills
Great interpersonal skills, with ability to communicate openly and effectively
Works well under pressure and has a sense of urgency
Strong work ethics
Bilingual is Plus
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050