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recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
Business Systems Analyst / Bellevue, WA / Business / SAS795795
Bellevue, WAWhy Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
Position Summary:
If you have ambitions to be a part of building a Best-in-Class organization, the eCommerce is the place to be. We never stop innovating. The eCommerce platform is strategically built from the ground up to provide great customer experience and also help the company grow the overall business. We continue to grow our eCommerce portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent. The dynamic culture at company offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be.
This role will report to Senior Product Manager and will mainly support operational issues and changes in process and systems by working closely with a dedicated Engineering team, Operations and business teams to help reduce cost, realize operational excellence and improve customer journey on company.
Common Essential Duties and Responsibilities
In this position, either directly or through others, the incumbent will:
• Product owner to support teams managing new product launch, system implementations, and mechanisms to accelerate growth for sales
• More specifically, you will partner with engineering and operations teams to improve especially on fulfillment and billing process
• You will identify blockers, ruthlessly prioritize, and influence central teams without direct reporting relationship to deliver results
• Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies
• Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation
• Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system
• You will analyze inquiries and issues on ERP interfaces or ERP system to come up with improvement plan and make changes to the system
Background/Experience
To qualify for this position, the following minimal background and skill levels are required:
• 3-5 years of experience in project management, including managing, planning, organizing, scheduling and tracking of projects from initiation, planning, execution and delivery
• 1-3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations
• Demonstrated ability to interpret data and make business recommendations
• Bachelor's degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience
• Excellent written and oral communication skills including an ability to communicate with all cross functional teams (technical and business)
• Expertise in the product or market including specific technical or industry knowledge
• Ability to maintain a keen attention to detail, multitask and work well under pressure
• Natural tendency to be curious, positive and creative
• Team player who collaborates well with others
• Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
• Expertise in software product development lifecycle
• Demonstrable ability to looks for areas of improvement and proposes process improvement initiatives
• Proven ability using Microsoft Office products to Expert/Advanced level
• Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines
• Experience in Confluence and JIRA preferred
• Strong communication and interpersonal skills
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
- 401K with Employer Match
- Company Paid Dental, Vision, Life and Medical up to 100%
- Paid Sick Leave
- Chance for VISA sponsoring
Position Summary:
If you have ambitions to be a part of building a Best-in-Class organization, the eCommerce is the place to be. We never stop innovating. The eCommerce platform is strategically built from the ground up to provide great customer experience and also help the company grow the overall business. We continue to grow our eCommerce portfolio by providing the most innovative offerings in the market, and our dedication to Market Disruption makes this the destination company for the world’s top talent. The dynamic culture at company offers both great challenge and great reward. If you have a strong desire to break down barriers, be creative, and drive transformational value in the market place this is the place to be.
This role will report to Senior Product Manager and will mainly support operational issues and changes in process and systems by working closely with a dedicated Engineering team, Operations and business teams to help reduce cost, realize operational excellence and improve customer journey on company.
Common Essential Duties and Responsibilities
In this position, either directly or through others, the incumbent will:
• Product owner to support teams managing new product launch, system implementations, and mechanisms to accelerate growth for sales
• More specifically, you will partner with engineering and operations teams to improve especially on fulfillment and billing process
• You will identify blockers, ruthlessly prioritize, and influence central teams without direct reporting relationship to deliver results
• Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies
• Assist in preparation of project planning and coordination, including but not limited to: scheduling, defining roles and responsibilities and documentation
• Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within SAP R/3 system
• You will analyze inquiries and issues on ERP interfaces or ERP system to come up with improvement plan and make changes to the system
Background/Experience
To qualify for this position, the following minimal background and skill levels are required:
• 3-5 years of experience in project management, including managing, planning, organizing, scheduling and tracking of projects from initiation, planning, execution and delivery
• 1-3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations
• Demonstrated ability to interpret data and make business recommendations
• Bachelor's degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience
• Excellent written and oral communication skills including an ability to communicate with all cross functional teams (technical and business)
• Expertise in the product or market including specific technical or industry knowledge
• Ability to maintain a keen attention to detail, multitask and work well under pressure
• Natural tendency to be curious, positive and creative
• Team player who collaborates well with others
• Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience
• Expertise in software product development lifecycle
• Demonstrable ability to looks for areas of improvement and proposes process improvement initiatives
• Proven ability using Microsoft Office products to Expert/Advanced level
• Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines
• Experience in Confluence and JIRA preferred
• Strong communication and interpersonal skills
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050