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Korean & English Bilingual Product Specialist / Plano, TX / Business / AS794731

Plano, TX

Job Description: Top 3 Skill Sets
1) ability to research and understand media articles and consumer feedbacks, identify key feedbacks and summarize in short statements under well-organized template
2) ability to use Microsoft Offices (Word, Power Point, Excel)
3) writing and reading in Korean and English

Education Requirement BS degree (BS in Engineering or Computer Science is NOT mandatory but plus))
Years of experience: 1+

Hybrid – minimum 3 days of the week




Job Summary
The main function of the position is to conduct research on public feedbacks from social media and consumer forums/communities of the products or services for smartphones, tablets and smart watches.
The role will be required to compile data on the media feedbacks or consumer feedbacks that the products and services receive, and report research results in formal template for managements in either Korean or English language. The role includes translating materials between Korean and English.
The role may need to work on operational tasks for the team as well, including new vendor registration, invoice processing, and managing team’s assets.

Job Responsibilities
In this position, the following responsibilities will be performed as main responsibilities. Other duties may be assigned as required.
- Tracking the media and consumer feedbacks of products or services in print medias, social medias, and consumer forums/communities including the Members.
- Analyzing feedbacks so identifying major consumer VOCs in priority based on statistics and the level of criticality
- Presenting weekly and monthly findings to managements using Microsoft Power Points, Word or Excel in either Korean or English. For VOC items in high priority or criticality, immediately escalate to management with the detail data
- Entering relevant media and consumer feedback data into internal databases and follow-up until closure with relevant stakeholders
- Keeping up-to-date with market VOC trends for the products and services as well as competitors in the same field or industry.
- Maintain records and revisions of reports that have been created.
- Storing and keeping all materials and reports in secure place, and maintain those for future usage
- Translate Korean materials to English or vice versa as required
- Handling operational tasks for the team including new vendor registration, invoice processing, and managing team’s assets.

Necessary Skills
- Verbal and written communication skills in fluent English and good Korean, and willingness to work in a team environment
- ability to understand media articles and consumer feedbacks, identify key feedbacks and summarize in short statements under well organized template
- Basic knowledge of the structure and content of the English and Korean languages including the meaning and spelling of words, rules of composition, and grammar.
- Basic knowledge of production, communication and dissemination on report materials
- ability to use Microsoft Offices (Word, Power Point, Excel)
- Android Smartphone usage experience (not mandatory but plus)
- Ability to work well under pressure and stressful situations.


Why Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more. 

 
  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring

BTI Solutions, Inc. is an Equal Opportunity Employer M/F/D/V.


 

recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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