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Software Engineer / Plano, TX / Mobile / AM793744

Plano, TX
Why Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more. 

  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring

BTI Solutions, Inc. is an Equal Opportunity Employer M/F/D/V.

 Job Description: -       Job Description
  •    Individual will be responsible to manage overall issues and User Trial testing for the un-released products.
  •    He/she must be very good at multi-tasking as multiple projects must be managed at the same time.
  •    Issues registered by users must be looked in actual user point-of-view to determine whether issue must be registered on internal system or not.
  •    Design, implement, coordinate, and manage the user trial process
  •    Identify potential problems and risks; establish and maintain a risk management program for user testing
  •    Identify potential problems/risks and maintain a risk management prior to conducting UT Project
  •    Recruit and manage overall user pool readily available for any upcoming projects and provide on-site training if necessary.
  •    Ensure UT devices are setup properly prior to the execution of the project, and/or update device setup document as required
  •    Review and understand full technical details in order to identify project consideration and communicate to all stakeholders
  •    Monitor issues registered during trial period to ensure fix is provided prior to launch in the market
  •    Understand the details of issues and its analysis thoroughly in order to determine the validity of the decisions made
  •    Analyze data collected from users during trial to find out issue trend and user patterns in pre-launched devices
  •    Create project status report periodically(weekly, Monthly, etc.) as well as final report when the project is finished
  •    Monitor and Control projects based on business objectives and key performance indicators
  •    Conduct Pre/Post Surveys for UT project as well as surveys for in-depth analysis on user behavior of using certain features on new product
  •    Coordinate with inter-departmental teams to track carrier and manufacturing schedules to coordinate PT project schedule.
  •    Determine course of action for the completion of objectives and tasks with limited instruction.
  •    Gather and analyze data from multiple sources, prepare spreadsheets, charts, graphs and tables of information and to plan and prioritize multiple work assignments
  •    Communicate with internal/external users in professional manner to maintain a good relationship with them to secure strong user pool for the User Trial Project
  •    Solve problems involving highly diverse conditions requiring creativity to search for solutions among learned concepts

-       Qualification
  •    A Bachelor’s Degree in computer science, engineering or related electronics technical training from four-year college, university or heavy related on the job training at a significant level
  •    0-2 years experiences in the telecom industry.
  •    Strong communication skill for demonstrations and conducting end-user training
  •    Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability. (preferred)
  •    Ability to perform root cause analysis, decision analysis and establish process mapping
  •    Demonstrated English language competency in both written and oral communication modes for both internal and external communications
  •    Working knowledge on Android, iOS and Windows platform
  •    Develop and maintain excellent working relationships with multiples levels within the company.
  •    Must be able to influence others in acceptance and approval while also providing technical clarification. High degree of technical aptitude in software testing principles
  •    Understand all relevant technologies in current market and evolving market place
  •    Exposed to situations where only broad and general guidelines for problem solving
  • ​​Passion for learning and upkeep of evolving technologies. Having an in-depth understanding on how technology influences the development of culture and society

BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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