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Dispatcher Staff / Plano , TX / Logistics / SC781701

Plano, TX
Why Work for Us?

Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
401K with Employer Match
Company Paid Dental, Vision, Life and Medical up to 100%
Paid Sick Leave
Chance for VISA sponsoring

Forwarding/Dispatcher Staff

  • Monitor and manage the drayage process of shipment movement
  • (receive Arrival Notices, ISF information before port arrival of vessel,
  • create and send delivery(work) order)
  • Manage relationships with selected drayage carriers and make urgent
  • communication in case of emergency
  • Search plan B drayage carriers in case of lack of capacities
  • Share with daily container delivery schedules with drayage carriers
  • Analyze, create, edit, track and trace select LSPs such as drayage
  • carriers, rail companies, rail terminals
  • Monitor and drive improvement to customer service goals including
  • on-time delivery, product lead-times, and request-for-quote responsiveness
  • In case to use pre-pull yard, find the best solutions in time
  • Report monthly on Key Performance Indicators (KPI's) for drayage
  • deliveries
  • Checking the delivery status and share with customers
  • Document corrective actions and improvement plans properly, and
  • verify plan's effectiveness.
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

  • Strong understanding of international transportation (especially
  • ocean shipping) / freight forwarding industry
  • Excellent project and people management skills
  • Experience in establishing a transport plan that can optimize
  • loading rate, transport time and logistics cost
  • Ability to manage within goals by considering in time, budget and
  • business objectives
  • Analytical/focused/data-driven coupled with creative problem
  • solving
  • Strong cross-functional teamwork, collaboration, interpersonal,
  • with excellent written and verbal skills.
  • Advanced proficiency in MS Office Suite and other applications
  • Prioritization skill, able to shift focus to urgent issues while
  • not falling behind on other duties
  • Ability to travel up to 20% in domestic and international

  • Tracking Staff
  • Actively monitor shipment and verify delivery of all shipments.
  • Data entry required upon delivery
  • Use best efforts to keep related parties notified of all shipment
  • problems and work to resolve the issues
  • Promptly inform other party with respect to all problems associated
  • with a shipment and/or customer dissatisfaction.
  • Actively communicate with shipping lines, truckers, freight
  • receivers and internal related parties including supply chain planners.
  • Relevant experience in logistics is a plus.
  • Excellent written and verbal communication skills.
  • Strong attention-to-detail, accuracy, problem-solving skills.
  • Ability to accomplish tasks in a timely manner.
  • Computer skills: ability to understand and perform job tasks using
  • computer programs,
  • especially for MS Office Products (particularly excellent for Excel).
  • Excellent organizational skills.
  • Perform other duties as assigned.

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.

BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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