Korean Bilingual Tracking Staff / Plano , TX / Logistics / SC789778
Why Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry. We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package. Every employee has access to Medical, Vision, Dental, Life and 401K plus many more. 401K with Employer Match Company Paid Dental, Vision, Life and Medical up to 100% Paid Sick Leave Chance for VISA sponsoring
Monitor and manage the drayage process of shipment movement
(receive Arrival Notices, ISF information before port arrival of vessel,
create and send delivery(work) order)
Manage relationships with selected drayage carriers and make urgent
communication in case of emergency
Search plan B drayage carriers in case of lack of capacities
Share with daily container delivery schedules with drayage carriers
Analyze, create, edit, track and trace select LSPs such as drayage
carriers, rail companies, rail terminals
Monitor and drive improvement to customer service goals including
on-time delivery, product lead-times, and request-for-quote responsiveness
In case to use pre-pull yard, find the best solutions in time
Report monthly on Key Performance Indicators (KPI's) for drayage
Checking the delivery status and share with customers
Document corrective actions and improvement plans properly, and
verify plan's effectiveness.
Perform ad-hoc reporting, as required.
Perform other job related duties as required
Strong understanding of international transportation (especially
ocean shipping) / freight forwarding industry
Excellent project and people management skills
Experience in establishing a transport plan that can optimize
loading rate, transport time and logistics cost
Ability to manage within goals by considering in time, budget and business objectives
Analytical/focused/data-driven coupled with creative problem solving
Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
Advanced proficiency in MS Office Suite and other applications
Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
Ability to travel up to 20% in domestic and international
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively monitor shipment and verify delivery of all shipments.
Data entry required upon delivery
Use best efforts to keep related parties notified of all shipment
problems and work to resolve the issues
Promptly inform other party with respect to all problems associated
with a shipment and/or customer dissatisfaction.
Actively communicate with shipping lines, truckers, freight
receivers and internal related parties including supply chain planners.
MINIMUM REQUIRED QUALIFICATIONS
Relevant experience in logistics is a plus.
Excellent written and verbal communication skills.