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Product Manager / Plano, TX / Business / AS793753

Plano, TX
Why Work for Us?
Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more. 

  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring

BTI Solutions, Inc. is an Equal Opportunity Employer M/F/D/V.

Top Skills
Experience in product management/marketing within the services industry (device protection / extended warranties, technical support, or professional services)
Experience with products targeted at business customers (SMB, Enterprise, Government)

The Mobile B2B Product Manager – Business Services will be responsible for developing and executing the enterprise mobility product management strategy for the mobile business services, such as extended warranties, technical support, and professional services. The strategy will focus on services product requirements, services launch, the voice of the customer, and technical/sales enablement for the channel from an enterprise perspective. Responsibility will also include coordination with the demand generation, vertical business development, and sales channel teams for all service product planning and launches.

Specifically, the Mobile B2B Product Manager – Business Services will focus on the following tasks:
  •         Development of the company's mobile business services go-to-market strategy, including product offering, pricing, and routes to market for the U.S. in the enterprise segments and channels
  •         Development of programs and promotions that drive channel sales sell in and sell out
  •         Development of competitive comparisons for utilization across the organization
  •         Contributes to flawless launch execution for all mobile business services products
  •         Coordination of the U.S. strategy, messaging, and support with the product leaders, the service delivery leaders, and the H.Q.
  •         Develop the company thought leadership in the services product management arena
  •         Gather, analyze, and understand the voice of the customer relative to mobile business services requirements and strategy

Additional Responsibilities and Essential Duties:

The Mobile B2B Product Manager – Business Services will provide the overall services strategic direction for all assigned mobility products. This position will also provide insight to other HQ/R&D business leaders and contribute to HQ/R&D's overall business strategy development and implementation concerning services requirements. This leader will develop and manage the associated mobile services marketing support team, be responsible for the programs to support new service introductions and business development, and manage service product management interaction with the marketing organization as a whole for the assigned category. This role will also manage and develop sales tools for the larger sales organization and serve as the primary services expert within the organization.

Required Skills and Experience
  •         Bachelor's Degree with 3-5 years of directly related experience is required
  •         Prior experience developing and managing services product and support strategies, such as extended warranties, technical support, and professional services, required
  •         Prior experience in product marketing and with managing product launches required
  •         Prior experience in a telecommunications environment required, with specific focus on mobile (smartphones and tablets) services and support
  •         Ability to identify service and support risks and associated solutions within mobile product technologies
  • Must be able to read, write, analyze, interpret, present, and explain technical product materials
  •         Must have experience with Microsoft Office Suite and extensive use of Microsoft presentation software
  •         Must have demonstrated project and program management skills

Necessary Attributes

Develop and maintain excellent working relationships with all appropriate levels within and outside the company. Plan, organize, and prioritize multiple assignments and projects. Read and interpret technical documents, media materials, and contracts (or related documents) based on corporate legal and marketing standards and philosophy. Demonstrate competency in both oral and written communication modes for internal and external personnel at all levels, especially in the sales, services, solutions, logistical, or financial areas of clients, prospects, and company. Demonstrate a superior level of program development and project management skills, including preparing written plans and schedules, identifying objectives, creating program proposals, coordinating and directing project teams, managing service and support staff, and managing within assigned budgets as appropriate. Work independently and in team environments to achieve personal and team goals and complete assignments within established time frames. Ability to negotiate on behalf of functional area to come to agreement on all security solutions strategy, goals, and objectives.

Physical/Mental Demands and Conditions

Work is generally performed in an office environment. All candidates must be able to operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. The movement and transportation of equipment, most of the time is under 25 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. Machines, tools, equipment, and work aids include Mobile Devices, P.C.'s, printers, copiers, faxes, and other equipment commonly associated with an office work area. May require working additional hours beyond normal schedule. Will be required to travel between key U.S. offices for the company as well as attend customer/industry events and required meetings with the H.Q. or other subsidiaries as assigned. Will need to consistently demonstrate a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.


BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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