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Dispatcher Staff / Plano , TX / Logistics / SC781701

Plano, TX
Why Work for Us?

Established in 2006, continues to grow dramatically within the IT/telecommunications/Automobility and SCM industry.  We encourage our employees in personal development with a passion to succeed and we offer an excellent benefit package.  Every employee has access to Medical, Vision, Dental, Life and 401K plus many more.
  • 401K with Employer Match
  • Company Paid Dental, Vision, Life and Medical up to 100%
  • Paid Sick Leave
  • Chance for VISA sponsoring


*       Monitor and manage the drayage process of shipment movement
        (receive Arrival Notices, ISF information before port arrival of vessel,
          create and send delivery(work) order)
*       Manage relationships with selected drayage carriers and make urgent
        communication in case of emergency
*       Search plan B drayage carriers in case of lack of capacities
*       Share with daily container delivery schedules with drayage carriers
*       Analyze, create, edit, track and trace select LSPs such as drayage
         carriers, rail companies, rail terminals
*       Monitor and drive improvement to customer service goals including
         on-time delivery, product lead-times, and request-for-quote responsiveness
*       In case to use pre-pull yard, find the best solutions in time
*       Report monthly on Key Performance Indicators (KPI's) for drayage
*       Checking the delivery status and share with customers
*       Document corrective actions and improvement plans properly, and
         verify plan's effectiveness.
*       Perform ad-hoc reporting, as required.
*       Perform other job related duties as required


*       Strong understanding of international transportation (especially
          ocean shipping) / freight forwarding industry
*        Excellent project and people management skills
*        Experience in establishing a transport plan that can optimize
          loading rate, transport time and logistics cost
*        Ability to manage within goals by considering in time, budget and
          business objectives
*        Analytical/focused/data-driven coupled with creative problem
*        Strong cross-functional teamwork, collaboration, interpersonal,
          with excellent written and verbal skills.
*        Advanced proficiency in MS Office Suite and other applications
*        Prioritization skill, able to shift focus to urgent issues while
          not falling behind on other duties
*        Ability to travel up to 20% in domestic and international

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.


BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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