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Korean Bilingual SAP Technical Support / Ridgefield Park, NJ / Logistics / SN792736

Ridgefield Park, NJ
BTI Solutions offers a competitive benefits package that includes:
Medical, dental, vision, life insurance, 401k, sick leaves, and more.


SAP Technical Support Workflow

  
Duties and responsibilities
 
  • Support SAP installation and service departments
  • Provide superior customer service to internal and external customers
  • Handle incoming customer/associate relations calls.
  • Oversee and provide support, end-to-end finance system administration, & issue triage/remediation
  • Manage system integrity, security, controls, provide oversight in the areas of data governance and compliance such as GPPM
  • Support on-going projects and initiatives as part of the finance & logistic system
  • Provide financial reporting, system support, and training for assigned Power users
  • Create and manage systemic workflow process
  • Ensure that policies & procedures are continually reviewed & kept up to date
  • Perform various reconciliations between systems and identify, communicate, and resolve data issues quickly and efficiently

Qualifications
 
  • EST 9 to 6 support required
  • Bachelor's Degree in Information Systems or a related field is highly preferred
  • Strong analytical abilities and an orientation towards detail
  • MS Office proficiency
  • 5+ year experience in a functional finance (Accounting/Financial Planning) role
  • Self-motivated, demonstrates a high level of work ethics
  • Ability to communicate with all levels of management
  • Superior verbal and written communications skills
  • Ability to build trusting working relationships while maintaining independence
  • Excellent organizational skills with demonstrated ability to handle multiple priorities, and ability to work under time constraints
  • Experience managing internal control processes
  • Experience in a functional finance & logistic role is highly preferred
  • Competencies:
  • Strong interpersonal and leadership skills exemplified in team work, understanding of business and customer requirement and good communication
  • Willingness to challenge established practices and draw relevant conclusions including the persistency and willingness to take calculated risk within the organization
  • Able to understand customer priorities and work toward accomplishing those priorities
  • Ability to perform in a high pressure environment and/or crisis situation and render good decisions to resolve the problems
  • Manage the time and attention based on assigned job roles and objectives

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
 

BTI Recruiting Team
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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