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Entry Level Logistics Associate / Dayton, NJ / Logistics / SC775766

Dayton, NJ
BTI Solutions offers a competitive benefits package that includes:
Medical, dental, vision, life insurance, 401k, sick leaves, and more.

Job Function/Description
  • Monitor booking/loading/in transit status for import ocean cargo.
  • Check cargo arrival status at U.S sea port.
  • Receive shipping documents and review they are accurate.
  • Take care of drayage from sea port. 
  • Receive cargo release and plan cargo delivery.
  • Check contracted rate and make quotation with carrier.
  • Offer spot rate to customer and get confirmation.
  • Book cargo to carrier and set up appointment.
  • Manage outbound plan through W/H accurately.
  • Monitor cargo from pickup to delivery to ensure on time and accurate delivery.
  • Troubleshoot all issues from booking to cargo delivery in a timely manner.
  • Daily liaison with customer, carriers, internal staff.
  • Maintain essential account documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.
  • Increase customer satisfaction and business share through regular contact (i.e., phone, email).
  • Follow SOP/Work Instructions and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
  • Recommend changes in current processes when needed.
  • Reporting as needed (service failure report, claim/damage report, others).
  • Accurate data entry into in-house system (Cello) and other systems as needed.
  • Handle settlement for AR/AP through in-house system (Cello).
  • Provide satisfactory service to customer in day to day logistics operations.
  • Bachelor’s Degree Required
  • 2+ years of experience in Logistics Required
  • Remote role that may require onsite at customer site in the future
  • Outlook, Microsoft Office application such as Excel/Power point/Word
  • Excellent written and oral skills (English)
  • Able to engage and work directly with customers
  • Problem solver mindset
  • Self-motivated
  • Organized
  • Handle high pressure and fast pace operations as needed
  • Strong work ethic
  • Open to learning other modes of transportation as needed
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.

BTI Recruiting Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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