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Quality Management Project Coordinator / Berkeley Heights, NJ / SHQ

Berkeley Heights, NJ

The Role’s Essential Purpose:

The Quality Management Project Coordinator will assist, design, and execute as well as audit operational and interdepartmental procedures with the goal of improving systems that will create efficiency and increase productivity.  Your scope of work is to ensure that BTI is providing quality operational service externally to our client and internally to our employees. This is a unique collaborative role whereby you will support and work with multiple managers and department under the direction of the Human Resources-People Operations Department. *A hybrid role is defined as two or more current job roles that have been joined together for enhanced communication and teamwork. Only certain responsibilities/tasks are taken from each role and combined.


Responsibilities and Duties:

  • The main onsite point of contact for all NJ employees
  • Prepare reports and presentations for internal communications documents & database
  • Assist with local remote employees to ensure they understand company polices and procedures
  • Maintain and update all QM documents and correspondence in a well-organized and confidentially kept manner
  • Coordinate BTI employee access to sites with customer or landlords as required
  • Stay abreast of NJ Employment laws & Leave requirements
  • Assist with local site onboarding & offboarding requests
  • Support coordinating employee satisfaction enhancement activities
  • Assist with ISO processes & data flows
  • Maintain fleet & rental vehicle records & tracking to ensure proper usage and overnight storage
  • Verify local I-9 documentation and organize company documents into updated filing systems
  • Carry out various day-to-day administrative and operational needs
  • Provide confidential administrative support to the People Operations Team
  • Build positive support and relationships with various vendors/teams
  • Provide regular reports and regular communication with client’s designated project manager
  • Assist with other duties as assigned by direct manager


Supervisory Responsibility:

  • This position does not have supervisory responsibilities

Minimum Qualifying Skills:

  • Excellent written and verbal communications skills
  • Strong cross-functional teamwork, collaboration, and interpersonal skills
  • Proficient at using computer systems and applications (e.g., MS Word Office Suite and other IT applications as trained/required)
  • Plus, critical thinking, analytical, problem-solving, prioritizing, time management skills preferred
    • Travel up to 20%


Education and Work Requirements:

    • Associate Degree or higher in Business Administration, HR or related fields required; engineering background also acceptable
    • Requires a minimum of 1 years’ experience in an office environment
    • English-Korean bilingual preferred
    • May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet business needs

Must have the following competencies:

    • Must be detailed oriented
    • Able to work effectively with all levels of the organization, internal and external customers and current and potential clients in the marketplace
    • Able to keep current with changes within our business trends and company culture
    • Demonstrates accuracy, thoroughness, effectiveness and efficiency in carrying out new assignments
    • Able to consistently meet the Company’s expectations of attendance and punctuality
    • Ability to work independently without direct supervision

Work Environment:

The position will work indoors the majority of the time and will be exposed to typical temperature and noise levels maintained in an office environment.

BTI Recruiting Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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