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IT Helpdesk / Hazleton, PA / Logistics / IN700763

Hazleton, PA
BTI Solutions offers a competitive benefits package that includes:
Medical, dental, vision, life insurance, 401k, sick leaves, and more.



Job Description for IT Specialist

We are looking for a System IT Office Administrator responsible for maintain all aspects of the company’s network and computer systems, and responsible for ensuring all assigned general office administrative work documents and related filings are processed accurately and in a timely manner; in accordance with all applicable regulatory and company requirements.
 
Responsibilities
 
  • Provide regular reports and regular communication with Client’s designated manager.
  • Install and configure software and hardware including servers, PCs, printer, CCTVs, Time-Punch system, security access systems, switches, phone, internet and other warehouse applications.
  • Manage network servers, technology tools and inventory.
  • Set up accounts and workstations.
  • Monitor performance and maintain systems according to requirements.
  • Troubleshoot issues and outage.
  • Ensure security through access controls, backups and firewalls.
  • Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Remote access solution implementation and support: VPN & Terminal Services.
  • Upgrade systems with new releases and models.
  • Build an internal wiki with technical documentation, manuals and IT policies.
  • System documentation, maintenance, and review in IT Glue.
  • Provide regular reports and regular communication with Client’s designated manager.
  • Manage IT in Bethel / Jonestown PA warehouse location.
  • Assist with maintaining lease agreements (office, cars, equipment) and their renewals.
  • Assist with office space arrangement and renovation.
  • Manage purchase orders and process invoices for various vendors in a timely manner by
  • working closely with the accounting / financing team.
  • Manage badge and access control for new hires and existing employees.
  • Manage, oversee, and process various requests including office supplies, timeclock management, reporting, etc.
  • Receive and distribute various mail parcels.
  • Contribute to overall human resource team by accomplishing related tasks as needed; such as company events and volunteer events
  • Travel may be required up to 25%



 
Minimum Qualifications
 
  • High School Diploma or relevant experience preferred.
  • Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions.
  • Has keen knowledge of network, computer systems.
  • Strong verbal and written communication skills/Strong organization and time management skills.
  • Proven intermediate to advance knowledge of MS office suites.
  • Analytical, and excellent written and verbal communications skills.
  • Able to work in a fast-paced environment.
  • Attention to detail.
  • May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs.
  • Ability to work in a team environment while delivering independent results.
  • Able to work in multicultural environment.

BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
 

BTI Recruiting Team
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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