SFDC Administrator / Ridgefield Park, NJ / Logistics / SN714722
Ridgefield Park, NJ
BTI Solutions offers a competitive benefits package that includes:
Medical, dental, vision, life insurance, 401k, sick leaves, and more.
We are a visionary leader in the IT Business Intelligence industry that seeking Sr. Level Salesforce Administrator to join our dynamic team delivering SaaS solutions and support. This candidate will demonstrate skills in Salesforce organization management, enhancement and operations as well as understand the operation and support of an integrated back office suite of applications. Working closely with Sales, Sales Operations, and SFDC Maintenance Team this role will maintain system services and advocate for efficient operations and standards. Responsibilities
As part of our SFDC Maintenance Team, help support 700+ users in a highly-customized and growing SFDC Org.
Liaison between the business and the technical team
Building a solid relationship with the business and all its users
Manage timelines and customer expectations
Work closely with operations and product managers to effectively prioritize projects to fit business needs
Manage user accounts, profiles, permission sets, roles
Translate high-level user requirements into Salesforce enhancements, including custom objects, fields, record types, validation rules, and workflows in an Agile environment
Develop custom reports
Manage and configure Salesforce integrations, including custom integrations
Manage and configure Steel Brick CPQ
Champion data integrity and governance
Perform data analysis and some data migration
Respond to production support requests and troubleshoot issues
Apply change management processes for documenting, communicating, and testing code releases from Sandboxes to Production environments
Keep up to date on new and updated functionality in Salesforce.com releases
Excellent verbal and written communication skills are mandatory.
Steel brick (CPQ Tool) experience is major plus
Service Cloud experience is major plus
Experience in Test Scripts / Training
Strong analytical and data management skills; attention to detail
Managing internal Tasks/Project Schedule and Report to relevant member
Detailed understanding of and hands on experience with Salesforce.com CRM Sales, Service, Community, Partner, and other cloud applications Configuring and Integration with other com Sales cloud applications experience in hands on Technical Development Customization and Integration using APEX and web services
Demonstrated ability to multi-task and prioritize in a fast-paced environment.
Excellent problem solving, interpersonal, and communication skills
Experience installing and configuring AppExchange apps
Experience on Case Iron (IBM) and MS-SQL will be a plus
Salesforce.com Administrator certification is highly desirable
(Advanced Administrator, App Builder, Service and/or Sales Cloud Consultant certification a plus)
BTI Solutions, Inc. is an equal opportunity employer m/f/d/v.
BTI Recruiting Team
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA