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Korean Bilingual Billing Staff / Plano, TX / Logistics / SC700740
Customer, carriers and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job related duties as required
2+ years Billing, Costing, Invoicing, payment Customer Service or Transportation/Logistics related experience
Bilingual in Korean/English
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work in Plano, TX office and Coppell, TX office when needed
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