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Logistics Coordinator: Reverse Logistics / Plano, TX / Logistics / AS748731

Plano, TX
Job Title: Logistics Coordinator: Reverse Logistics
Job Type: Full-time, Contract
Work Location: Plano, TX
This high tempo role requires working knowledge of SAP and advanced Excel skills.
Essential Duties and Responsibilities:
  • The focus of this position is on Reverse Logistics - Return Authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
  • Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
Required Knowledge, Education and/or Experience:
  • Bachelor’s degree or equivalent combination of education and experience.
  • 2-5 years of related experience required.
  • Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
  • SAP experience required
  • Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
  • Demonstrated ability to analyze information to identify and recommend appropriate course of action.
  • Apply problem-solving skills to address issues and work through others for sustainable resolution.
  • Experience with materials management, master scheduling, or production planning helpful.
  • Order management and customer service experience helpful.
  • Experience with inventory management and warehouse operations helpful.
  • Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
  • Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
  • Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions.
  • Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls.
  • Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
  • Excellent communication skills are critical when speaking with internal/external customers.
Working Environment and Physical Demands:
  • This position is based in Plano, Texas. Due to current COVID-19 restrictions, candidate will be required to work remotely from home or in the office as necessary.
  • Due to the nature of the business, this role requires the incumbent to be available Monday through Friday during business hours.
  • Must be able to work after-hours as needed.
  • May be required to travel within the United States.
  • Ability to work within a warehouse environment as necessary.

BTI Recruiting Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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