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Logistics Associate / Dayton, NJ / Logistics / SC754786

Dayton, NJ
Job Title: Logistics Associate

Address:  Dayton, NJ  (Remote, except for a week or two onsite training)
 
Responsibilities:
  • PSOP/Work instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
  • Make booking of cargo (FTL/LTL) delivery to carrier correctly, make sure carrier make appointments with warehouse and pick up cargo on time, track cargo moving status
  • Troubleshoot all happenings from booking to cargo delivery within a timely way
  • Daily liaison with customer, carriers, internal staffs
  • Maintaining essential account documentation with up-to-date information and ensuring that it is collated and store so as to be readily accessible
  • Increase customer satisfaction and business share through regular contract (i.e., phone, email)
  • Monitor account issues and communicate/liaison with management to implement/drive solutions
  • Recommend when needed changes in current processes
  • Reporting as needed (service failure report, claim/damage report, etc.)
  • Accuracy of data entry into Cello and other system as needed
  • Monitor trends and report changes to management for action
  • Performs other job-related duties as required
 
Qualification:
  • Ability to work under high pressure situations
  • Data Entry
  • Office Suite Proficient
  • FTL/LTL Knowledge
  • Excellent Interpersonal and Communication Skills
  • Bachelor’s Degree
  • Previous Logistics Experience
 
 

BTI Recruiting Team
recruiting@btisolutions.com
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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