Korean Bilingual Project Manager / Ridgefield Park, NJ / Business / SN708733
Ridgefield Park, NJ
Project Manager / Ridgefield Park, NJ
We are hiring a self-motivated Project Manager with experience delegating to 5 or more developer members. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget.
He or she will coordinate with other departments to ensure all aspects of each project are compatible and will hire new talent as needed to fulfill client needs. We are looking for a creative and dedicated individual who will fit with our collaborative culture. The job requires some overtime hours, especially around end-of-month deadlines. If you enjoy working with other professionals who believe in creating innovative solutions to problems, we encourage you to apply.
Work Location: Ridgefield Park, NJ
Develop project plans with clear dependencies and maintain timelines by tracking progress on project resource allocation, hours and burn reports
Manage multiple fast-paced projects with short turnarounds, by organizing workload and prioritizing tasks for you and/or a team
Work with creative, technical, UX and strategy leads from the earliest concept stage forward, to ensure the most innovative production methods are employed
Manage internal team and clients
Lead internal meetings and daily stand ups to drive to decision
Lead client meetings from project kickoff and build trust with stakeholders
Foresee and communicate the risk and liability factors associated with a project
Respond quickly to incoming client requests, and pro-actively communicate the status of those requests to the clients as work is completed within the process framework
Act as an advisor
Identify opportunities to improve efficiency and effectiveness for team and client
Actively position oneself as a digital advisor, client advocate internally and an agency advocate with client
Actively seek to implement sprint-based/agile methodology pending project needs
Support case study creation and be aware of creds
Identify areas of growth for the business in technical angles
Bilingual preferred (English, Korean)
Minimum of 10 years of experience, which must include experience in Service, Business Process.
Minimum 2~3 projects, which must include experience in contact center system.
Strong communication and customer interface skills
Build project plan, manage deliverables, report on the status of milestones and proactively identify project risks
Identify & validate client's business needs & requirements/processes and translate them into application requirements
Experience implementing IT solution in appliance or service industry
Strong project management, organizational and analytical skills
Undergraduate or Graduate degree in Computer Science or a related field
BTI Recruiting Team
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