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IWMS(Integration Workplace Management System) Administrator / San Jose, CA / SW Development / SC727743

San Jose, CA
Description of role:
Overall support of IWMS administration and operations of the General Affairs (GA) group.
Principle Functions: 
  • Daily administration of the system to monitor, reconcile, and assign work request tickets and provide guidance to SSI teams to improve efficiency and optimize the operation processes.
  • Support teams to utilize the system functionalities and assist in troubleshooting errors and issues reported by SSI employees.
  • Assist with planning and improving strategies of GA operations by presenting metrics, reports, and knowledge of system features.
  • Guide teams through different modules being implemented and provide training and create training materials for internal use.
  • Assist the affairs related to the efficient operation of facilities and resource management by collaborating with affiliates and partners.
  • Develop and build professional relationship through conducting meetings with business partners to maximize the utilization of Archibus for SSI.
  • Deliver efficient communication and announcements to SSI employees.
  • Provide support to maintenance operations by generating and maintaining scheduled PMs, forms, reports, and logs.
  • Manage moves with technicians and assist in space planning.
Required Qualifications:
  • Bachelor’s degree in Information System, Computer Science, Engineering or related fields
  • System Administrator experience(related 2+ years) using Archibus or various IWMS software
  • Solid knowledge of system operation and data management
  • Familiarity with facilities, building management/maintenance, and office services functions, with direct experience in a facilities department preferred
  • Conceptual knowledge of AutoCAD
  • Strong problem solving and analytical abilities
  • A solid understanding of space management processes and techniques
  • Industry-related experience or technology implementation experience
Preferred Qualifications:
  • Excellent communication (verbal and written) and interpersonal skills 

BTI Recruiting Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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