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Support Engineer 1 / Plano, TX / Mobile / AM736791

Plano, TX
Top Skills:
1. IMS or VOWIFI protocol knowledge. 5G protocol knowledge is plus
2. Android log collection/Qualcomm tools knowledge
3. Able to collect device logs and perform 1st level analysis of issues found during testing
4. Role is testing and protocols is a higher level. Must be able to crack logs and really understand first level analysis - analyze logs, identify issues, similar to a test engineer, but add in the analysis

Educations: Bachelors or higher

Years of experience: 2-3 years

• The main function of support engineer is execute IMS and VOWIFI related sanity test plans and perform 1st level analysis of issues.
- Responsible for analyzing the NA carrier IMS/VOWIFI Test Plans/Requirements and Test execution.
- Responsible for collecting device logs and perform 1st level analysis of issues found during testing.
- Raise bugs (PLM or JIRAs) and validate fixes.
- Send test Results and test status reports.

Required Skills
• Educational Qualification : B S( BS , B TECH) or MS ( ME, M TECH) in Computer Science Or Information Technology
• 2-3 years of experience with application and services development testing with Android and Java.
• Good understanding of IMS and VOWIFI protocols
• Adequate Technical, Analytical, problem solving written and verbal skills.
• Highly motivated and able to think proactively.
• Excellent communication and interpersonal skills
• Meticulous in carrying out daily tasks
• Excellent team player

BTI Recruiting Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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