●7+ years of relevant IT Experience with 3+ years of system support experience.
●BS or higher in Computer Science or related field from an accredited college.
●Experience using various IT technology and various systems in software & systems development, database administration, planning of data/information administration.
●Basic SQL Knowledge is a must.
●Strong problem solving and troubleshooting skills with experience exercising mature judgment.
●Diagnose and resolve user problems and educate users on resolutions promptly.
●Ability to understand and identify business needs and translate those to a technical solution.
●Required to be on-call for support issues during non-business hours on a need basis
● Workday certification. (HCM Core)
● Workday certification (Compensation Core, Advanced Compensation Core)
● Ulti Pro experience
● Studio Experience is preferred.
● Ability to create Custom Workday reports based on User needs is preferred.
● Experience creating Custom Merit Statements is additional skill.
●Communicate professionally and effectively with clients at all levels. Explain technical details in a plain, clear and simple manner.
●Strong technical oral and written communications skills with proficiency of creating and developing software design and also prepare technical documentation to engineers.
●Excellent communication skills both written and oral, interpersonal, organizational skills, and problem solving ability to work with non-technical end users on complex issues.
●Ability to take ownership of and follow through on client issues until resolution is achieved.
●Ability to collaborate globally and work cross-functionally with other teams.
●Ability to work independently and collaboratively to resolve client issues without detailed supervision in a fast-paced, dynamic environment.
BTI Recruiting Team
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA