Logistics IOD/POD Specialist

Location: Coppell, TX, United States
Date Posted: 07-02-2018
Job Title: Logistics IOD/POD Specialist

Job Description

We are looking for an IOD/ POD Specialist for the Logistics Department.  He or she will oversee Information on Delivery [IOD] and Proof of Delivery [POD] collection for a territory (group of different shipping points).
• Maintain above 99% on time IOD collection (within one business day from delivery)
• Maintain above 95% on time POD collection (within ten business days from delivery)
• Download daily snapshots from TMS for analysis and action
• Manually confirm deliveries [IOD] to TMS
• Manually Upload PODs to TMS
• Maintain daily communications with carriers to ensure on time deliveries
• Identify trends and issues that can adversely effect on time IOD/POD collections
• In depth understanding of our process for carrier education purposes
• In depth understanding of logistics industry’s standards and best practices
• Advise Team Leader of all current issues and exceptions

Minimum Qualifications:
• Competent with Microsoft Office Suite, particularly Excel (vlookups and pivot tables)
• Clear and concise communication skills
• Prioritization, able to shift focus to urgent issues while not falling behind on other     duties
• A good attitude and ability to work in a team setting
• Able to learn new systems quickly and adapt to abrupt changes
• Well organized and good follow up skills
• Able to sense urgency and know when to escalate for assistance
• Can create and maintain professional relationships with customers and carriers
BTI Talent Acquisition Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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