System Administrator

Location: Ridgefield Park, NJ, United States
Date Posted: 05-20-2018
Position Summary:
·         System Administrator (web email, Mobile email, Groupware) for Samsung Knox Portal groupware solution.
Work Location: Ridgefield Park NJ
  • Knox Portal (Samsung groupware solution) Administrator is responsible for performing tasks which require touching the desktop and other computer, server, storage and variable systems. Given that this position physically interfaces with the customer, a professional, courteous demeanor is required in all circumstances.
  • The Knox Portal Administrator must possess excellent communication skills including verbal, written, and telephone etiquette. Above average ability to interpret, analyze, troubleshoot and resolve technical problems. Must be decisive, conscientious and interact well in a team environment or training capacity. Has a strong desire to learn and is able to follow policies and procedures. Demonstrates the ability to work well with a minimal amount of supervision. Must have a strong working knowledge of and experience with computer hardware, software and peripheral devices in a diverse environment. Provides a high level of interfacing with co-workers, and communicate effectively with the clients, IT personnel and management.
Mandatory Skills:
  • Must have bilingual English Korean (both verbal and written), to a wide range of end-users
  • Web applications, networks, protocols and email (SMTP, POP3, DNS, LDAP)
  • Detailed working knowledge of networking protocols (TCP/IP, DNS, DHCP)
  • Reporting (Word, Excel, Power point)
  • Understanding Samsung groupware solution and organization
  • Understanding Groupware workflows
  • Experience with enterprise email system such as Microsoft Exchange, IBM Notes and etc preferred.
  • Mobile devices (iOS, Android)
  • Information Technology or related field is preferred. Experience with a wide array of enterprise class applications including Windows, Linux,
  • Experience with Windows 7, Windows 10, Office 365, Active Directory, IIS
  • Detailed working knowledge PC hardware, Printers, scanners, computer peripherals,
  • Web Technologies (XML, HTML, JavaScript coding, VB, C++, etc.)
BTI Talent Acquisition Team
BTI Solutions
801 E Campbell Rd. Suite 230, Richardson, Texas 75081, USA
Office:+1-972-992-0030, Fax:+1-972-992-0050
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